Get Informed - Info Every Dealer Should Know

It is important to know the central monitoring station procedures and your responsibility to respond to situations appropriately. The following sections contain useful information about our departments and our interaction with an alarm signal.

Frequently Asked Questions
Have a question about Central Station operations, Data Entry procedures, Accounting or Sales? This is the place to start.

General Information & Tips
If you are a new Dealer, be sure to familiarize yourself with this basic information about how we work, and what you need to know to operate effectively with us.

Subscriber Tips
Learn about basic terms and procedures necessary to interface appropriately with you r system and your central monitoring station.

How an Alarm Signal is Processed
Know these steps about the responses of the central station when your alarm is activated.

Other resources are available for dealers and subscribers in other areas of our website.