Company News

New! Instant Text or Email Messaging on Signal Activity

No more 3 a.m. phone calls from Central on non-urgent signals like AC loss, low battery, power outage during storms, opening/closings--now you can elect to receive all or some types of signal activity for instant text messaging or emailing. In cases of alarm events, you can contact Central before operators have contacted authorities.

This new service upgrade from our Manitou System will send the following information in an email or text message, instantly, within seconds of Central receiving the signal:

* Date & Time
* Customer Name & Address
* Alarm Company Name
* Event Description
* Event Zone & Area
* Alarm Company Name
* Callback Number

Best of all, this new feature is available at no charge to you or your subscribers!
Get instant text or email messaging started for your accounts today!

Contact Guy Kline about instituting this exciting new service to your customers at 866-500-8808.

Open House at Our New Facilities

We celebrated our new 14,000 square foot state-of-the-art facility with a day of guided tours, product-driven workshops and a Cocktail Reception on April 29th. If you missed the fun and would like to arrange a private tour, contact Guy Kline at 866-500-8808 or email info@alarmwatchinc.com .

View photos from the Open House.

AlarmWATCH Hosts Cocktail Reception at ISC West

Friends and associates of AlarmWATCH were invited to a private Cocktail Reception on Thursday, April 3, 4;30 p.m. to 7:00 p.m. at Pinot Brasserie at The Venetian Hotel.

Final Notice - Important Message About Alarm Communications

Prior to 2/18/2008, you will need to upgrade your current analog network based radios and cell back up devices with a new digital network version radio or cell phone communicator. Read this important message in its entirety.

New Director of Sales & Marketing Hired

Guy Kline launches marketing of innovative services aimed at small and mid-sized dealers.

Download the PDF press release.

AIM - Automated Internet Monitoring

AlarmWATCH is committed to supplying the latest in security industry technologies to keep our dealers on the cutting edge, so you can offer the most advanced services to your subscribers. With this in mind, we are proud to introduce AIM, an innovative Automated Internet Monitoring service.

Archives

VoIP and Security: What You Should Know

AlarmWATCH - On the cutting edge of technology

New AlarmWATCH Toll Free Number

TRENDS - An AlarmWATCH Newsletter

VoIP is catching many dealers off-guard when subscribers change their telephone service to a VoIP carrier such as Vonage or Comcast Voice, without notifying their security company (more on VoIP problems). Subscribers, and in some cases dealers, are unaware that an add-on device must be installed to the existing alarm panel. Problems will soon be magnified, as phone companies are moving toward using VoIP in their switching stations, which will effect the communication of alarm panels, even when the subscriber is not using VoIP at their locations.

AIM is the solution to these problems. AIM provides a new mode of monitoring which receives signals over broad band connections.

AlarmWATCH now has AIM available on multiple receiver types including:

We also:

  • Support Both Honeywell products Alarmnet-I and Symphony.
  • Have encrypted communications available for jobs that require high security

All above named manufacturers offer modules that can be incorporated with any alarm panel using inputs. This means now even older alarm systems can be used with AIM. DSC is considered the ideal solution for this because it has connections for the most products

These devices require different IT receiver account numbers.

Contact AlarmWATCH's IT department to obtain the necessary account change information, by email or call the Central Station, 1-866-500-8808.

VoIP and Security: What You Should Know

Many businesses and homeowners today are attracted to Voice over Internet Protocol or VoIP services from local Internet providers and cable companies. VoIP offers significant cost savings on local and informational calls as well as streamlining service providers by utilizing one vendor for both networking and telecommunications. However users are unaware of the security issues and vulnerabilities of VoIP systems in relation to security alarms and emergency services when provided by some local Internet providers and cable companies. Learn about the 6 problems that alarm companies have encountered.


AlarmWATCH™
Monitoring Response Worthy of Your Reputation

P.O. Box 81, Hunt Valley, MD 21030
410-785-3300 • Fax: 410-785-1742

866-500-8808